Responsible Gaming
Gaming Should Be Entertainment
At BitStarz, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be considered a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling with your gaming habits, support is available.
Age Verification
BitStarz is strictly for players aged 18 years or older (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling. If you are under 18, please do not use our services.
By accessing BitStarz, you confirm that you are of legal age to gamble in your country and that you are not prohibited from doing so by any applicable laws or regulations.
Warning Signs of Problem Gambling
Recognising problem gambling early is important. Please be honest with yourself and check if any of these warning signs apply to you:
- Chasing losses by gambling more to recover money you've lost
- Spending more money and time gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, study, family, or other important responsibilities due to gambling
- Borrowing money to fund gambling or paying gambling debts with borrowed funds
- Experiencing mood swings, irritability, or anxiety when not gambling
- Failed attempts to reduce or stop gambling
- Lying about the amount of time or money spent on gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Features
BitStarz provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set a maximum amount you are willing to lose within a specific timeframe
- Reality Checks: Enable reminders during gaming sessions so you can take breaks and reassess your gaming
- Session Time Limits: Set maximum time limits for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations & Resources
If you need help, support is available. Below are trusted organisations offering confidential assistance:
Australia
Gambling Help Online
Free, confidential counselling and information service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
GamCare
Free support, information and counselling
www.gamcare.org.uk
GamStop
National self-exclusion scheme
www.gamstop.co.uk
Canada
Responsible Gambling Council
Information, research and resources
www.responsiblegambling.org
United States
National Council on Problem Gambling
Helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and prevention resources
www.bzga.de
If You Need Help
If you believe you may have a problem with gambling, please seek help immediately. There is no shame in asking for support — many people have successfully overcome gambling problems with professional assistance.
Contact one of the support organisations listed above or speak to a trusted friend, family member, or healthcare professional. Your wellbeing is important, and help is available.
This Responsible Gaming information is current as of 2026. For the most up-to-date resources and support options, please visit the organisation websites listed above.